Built by the people behind the counter.
We are a team of former independent pharmacy technicians, owners, and software engineers who decided the phone ringing 400 times a day wasn't a law of physics.
The Problem
In 2019, our co-founder was managing an independent pharmacy in Ohio. Despite having a state-of-the-art IVR, the staff was still fielding hundreds of calls a day asking "Is my prescription ready?"
The breaking point came when a pharmacist missed a critical contraindication because they were interrupted three times by routine phone calls while trying to verify a script. That's when we realized: the phone isn't just annoying; it's a clinical liability.
Our Core Beliefs
- 1. AI should not practice medicine. It should handle the routine so humans can handle the complex.
- 2. No Shadow IT. If it doesn't talk to the PMS, it's just another tab to open. We integrate directly.
- 3. Privacy is absolute. BAA-first, zero-retention data policies.